Settings & AdministrationService Types

Service Types

Create and manage service types for your company, including chain-wide catalogs and member distribution.

Company service types

Define and organize the services your company offers from the company service types table. The count badge shows how many service types are available, and Add Service Type opens the form for creating another one.

ColumnWhat it shows
NameThe service type name.
DescriptionA short explanation of the service.
SourceWhether the service type is owned by your company or pushed from a chain parent.
ActiveThe current active state for company-owned service types.
EditOpens the service type for changes.
DeleteRemoves a company-owned service type.

Creating a service type

Create a service type when your company offers a service that should appear in its available service list.

Open the create dialog

Click Add Service Type.

Enter a name

Enter a name for the service type. The name is required.

Add a description

Enter a description to provide additional context. This field is optional.

Choose an icon

Select an icon that represents the service type.

Save the service type

Save the form to add the service type to your company's table.

Managing service types requires the appropriate company settings permission.

Chain-pushed service types

When your company belongs to a chain, service types pushed from the chain parent appear in the company service types table as read-only rows. You cannot toggle the active state, edit, or delete a chain-pushed service type.

Company-owned service types remain under your company's control. You can activate, deactivate, edit, or delete those rows.

Chain master catalog

Chain parent organizations use the Chain Master Catalog tab to maintain service types that can be distributed to member companies. Add entries to the catalog, then push them to members or configure them to push to new members.

ColumnWhat it shows
NameThe master catalog service type name.
DescriptionAdditional information about the service type.
Active statusWhether the catalog entry is active or inactive.
Created dateWhen the catalog entry was created.
Push to MembersDistributes the service type to member companies.
Pushed statusShows whether the service type has been pushed.

Pushing a service type creates a copy in the selected member companies. Deleting a master catalog entry also removes copies that were already pushed to members.

Permissions

Managing service types requires the company settings permission for service types. Users without that permission see an access-restricted message.

Service types are available on all plans. Chain head offices see the master catalog instead of the normal service type list.